About  Us

Yingling & Nuessen

Committed to Quality Coverage and Exceptional Service Since 1996.

Yingling & Nuessen Insurance Agency is a trusted multi-line independent insurance agency with over 40 years in the industry. Our founders brought years of experience as captive agents before deciding to enter the independent market, bringing their expertise and dedication to our clients. Partnering with MH Insurance Centre in Marion, IL, we have expanded to thirteen additional offices across Illinois and central Missouri. Our group manages $35 million in premiums with over 20 different insurance companies.


We focus on building dependable, caring relationships within our communities. Our mission is to offer unmatched customer service and excellent coverage at affordable rates through reliable, quality companies.

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Our Team

Get to Know Our Expert Insurance Agents

Mike Yingling

Owner / Partner / Managing Agent

Mike has been in the insurance business for over forty years, starting as a door-to-door salesman around 1978. In 1996, he founded his own independent insurance agency to better serve his community. In addition to his insurance work, Mike has been part of Farmers State Bank & Trust Co. for over twenty-five years and has also been a tax consultant for more than thirty years.

A lifelong cattle farmer, Mike has served four terms as a county board member for Brown County and is involved in several community organizations. He also volunteered as the Brown County High School golf coach for seven years. In his spare time, Mike loves working on his farm, hunting, fishing, playing golf, spending time with his family, and spoiling his grandchildren.

Office: (217) 773-3397

Cell: (217) 242-6425

Fax: (217) 773-3398

Email: mike@ynagency.com

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Dusty Gustafson

Partner / CSR Commercial Lines / Internal Accounting


Dusty graduated at the top of her class at BCHS in 1996 and joined Yingling & Nuessen as a Customer Service Representative in 1997. For the past decade, she has focused on marketing and servicing commercial insurance while managing the Agency Management System. Dusty has attended various commercial insurance and agency accounting schools and served on the Brown County Library Board. 


Recognized for her contributions, she became a Partner in 2009. In her free time, Dusty enjoys golf, exercise classes at the Y, and watching movies with her husband Bob.

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Mindy Shoemaker

CSR Commercial Lines / Individual and Group Health


Mindy graduated from Brown County High School in 1999 and went on to earn her bachelor's degree from Western Illinois University. Throughout her career, she has held various roles in multiple agencies, gaining extensive knowledge and experience. This background makes her an invaluable member of the Yingling & Nuessen team.


Mindy joined Yingling & Nuessen in January of 2011. In her free time, Mindy enjoys working out, participating in outdoor activities, and spending time with her family.

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Lucas Ebbing

Financial Service Products Specialist


Lucas graduated from Brown County High School in 1999 and the University of Illinois Champaign/Urbana in 2003. He has been a financial services representative for the last 10 years and joined Yingling & Nuessen in 2017. Lucas specializes in retirement planning, managing 401k plans, IRAs, college education funds, and other investments to help our clients reach their goals. He also oversees life, disability, and long-term care insurance.


Lucas and his wife Jenny have identical twin daughters that keep them very active. In his free time, he enjoys golf, working out, and spending time with his family on their family farm.

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Nikki Robertson

CSR Personal Lines / Crop and Farm Lines / Receptionist


Nikki graduated from Brown County High School in 1999 and went on to earn a bachelor’s degree in Law Enforcement & Justice Administration from Western Illinois University. In 2022, she joined the Yingling & Nuessen team as the Customer Service Representative for Agricultural Insurance.


Nikki resides in Mt. Sterling, where she lives with her two kids and three dogs. She enjoys outdoor activities, including hiking and running, and coaching her daughter’s softball teams. In her free time, Nikki cherishes spending time with her family.

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Jamie Arana

CSR Personal Lines / Receptionist


Jamie graduated from Brown County High School in 1999 and Ozark Christian College in 2003. She then spent 3 years teaching ESL to college students in China. From the big kids, she moved to teaching Chinese and Korean kindergarteners in Nanjing, China for 9 years. She moved back to the United States in July of 2016, joining Yingling & Nuessen in July of 2017. Jamie is on duty at the front desk to take payments, answer questions on your home and car policies and direct you to who you need to see or talk with otherwise.


Jamie enjoys reading and staying in touch with friends across the U.S. and overseas. She also really enjoys working with children's programming at Timewell Baptist Church.

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Chad Yingling

Advertising and Marketing / Insurance Agent


Chad graduated from Brown County High School in 1998 and William Penn University with degrees in Environmental Sciences Biology, Pre-Professional Biology, and a minor in Chemistry. He later earned a Bachelor of Science in Nursing from Blessing-Rieman College of Nursing and worked as a Registered Nurse for 13 years before joining Yingling & Nuessen in June 2019. Chad handles the agency's advertising and marketing and is a fully licensed Insurance Agent, specializing in Personal, Commercial, Agricultural, Health, and Life Insurance.


Chad loves spending time on the farm, hunting, fishing and spending time with his family and friends.