About Us

Meet Our Professional Insurance Agents

Yingling & Nuessen Insurance Agency was established in 1996 as a multi-line independent insurance agency. The original partners that formed Yingling & Nuessen had several years of experience as captive agents before entering the independent market. Yingling & Nuessen Agency partners with MH Insurance Centre in Marion, IL. This partnership has established thirteen other offices throughout Illinois as well as central Missouri. Our group as a whole manages a total of $35million in premium with 20 plus different insurance companies. Yingling & Nuessen Agency and its partners have over 40 years of experience in the insurance industry.

Mission Statement

We strive to serve our community by building trustworthy and caring relationships with our customers. It is important to us we provide unmatched customer service while also providing excellent coverage at affordable rates through quality dependable companies.

Our Team

Mike Yingling

PARTNER / MANAGING AGENT
Fax: (217) 773-3398

Mike has been in the insurance business for over thirty years. He has also been in banking for twenty five years, has been a tax consultant for over thirty years, and a cattle farmer forever. Mike has served four terms as a county board member and was the high school golf coach for seven years.

Dusty Gustafson

PARTNER / CSR COMMERCIAL LINES / INTERNAL ACCOUNTING

Dusty graduated in the top two of her class at BCHS in 1996. She joined Yingling & Nuessen in 1997 as a general Customer Service Representative. For the past ten years Dusty has specialized in marketing and servicing commercial insurance along with managing the Agency Management System for Yingling & Nuessen and affiliated offices. Dusty has attended various company schools on commercial insurance and internal agency accounting. Dusty has served the community as a member of the Brown County Library Board. After proving her value to the organization, she was named Partner in 2009. Her hobbies include golf, exercise classes at the Y, and watching movies with her husband Bob.

Mindy Shoemaker

CSR COMMERCIAL LINES / INDIVIDUAL AND GROUP HEALTH

Mindy graduated from Brown County High School and from Western Illinois University. She has worked in two other agencies for the past six years, mainly as a commercial customer service representative. She joined Yingling & Nuessen in January of 2011. Mindy enjoys working out and doing all sorts of outdoor activities.

Lucas Ebbing

FINANCIAL SERVICE PRODUCTS SPECIALIST

Lucas graduating from Brown County High school in 1999 and from the University of Illinois Champaign/Urbana in 2003. Lucas has been a financial services representative for the last 10 years and joined Yingling and Nuessen in 2017. He specializes in helping his clients prepare and save for retirement. He works with 401k plans, IRAs, college education funds, and other investment funds to help our clients reach their goals. Lucas also handles our life, disability, and long term care insurance side of the business.

Lucas and his wife Jenny have identical twin daughters that keep them very active. In his free time, he enjoys golf, working out, and spending time with his family on their family farm.

Our Team

Mike Yingling

OWNER / PARTNER / MANAGING AGENT
Fax: (217) 773-3398

Mike has been in the insurance business for over forty years.  Mike started as a door to door salesman in the insurance industry around 1978.  In 1996 Mike struck out on his own and started his own independent insurance agency to better serve his community.  Mike has also been part of Farmers State Bank & Trust Co. for over twenty five years  Mike has also been a tax consultant for over thirty years, and a cattle farmer his entire life.  Mike has served four terms as a county board member for Brown County and is involved in several other community organizations.  Mike volunteered as the Brown County High School golf coach for seven years.  In his spare time Mike loves working on his farm, hunting, fishing, playing golf, spending time with his family, and spoiling his grandchildren.

Dusty Gustafson

PARTNER / CSR COMMERCIAL LINES / INTERNAL ACCOUNTING

Dusty graduated in the top two of her class at BCHS in 1996. She joined Yingling & Nuessen in 1997 as a general Customer Service Representative. For the past ten years Dusty has specialized in marketing and servicing commercial insurance along with managing the Agency Management System for Yingling & Nuessen and affiliated offices. Dusty has attended various company schools on commercial insurance and internal agency accounting. Dusty has served the community as a member of the Brown County Library Board. After proving her value to the organization, she was named Partner in 2009. Her hobbies include golf, exercise classes at the Y, and watching movies with her husband Bob.

Mindy Shoemaker

CSR COMMERCIAL LINES / INDIVIDUAL AND GROUP HEALTH

Mindy graduated from Brown County High School in 1999.  She then attended and received her bachelors degree from Western Illinois University.  Over her career Mindy has worked in multiple roles for multiple agencies.  This experience makes Mindy an extremely knowledgeable and valuable member of the Y&N Team.  Mindy joined Yingling & Nuessen in January of 2011.  Mindy enjoys working out, doing all sorts of outdoor activities, and spending time with her family.

Lucas Ebbing

FINANCIAL SERVICE PRODUCTS SPECIALIST

Lucas graduating from Brown County High school in 1999 and from the University of Illinois Champaign/Urbana in 2003. Lucas has been a financial services representative for the last 10 years and joined Yingling and Nuessen in 2017. He specializes in helping his clients prepare and save for retirement. He works with 401k plans, IRAs, college education funds, and other investment funds to help our clients reach their goals. Lucas also handles our life, disability, and long term care insurance side of the business.
Lucas and his wife Jenny have identical twin daughters that keep them very active. In his free time, he enjoys golf, working out, and spending time with his family on their family farm.

Aimee Workman

CSR PERSONAL LINES / CROP AND FARM LINES / RECEPTIONIST

Aimee graduated from BCHS in 2012 and then went to play softball at Blackburn College for 2 years. After that, she worked at Dot for almost a year and then went to Brown County State Bank for a year and a half as a teller. Aimee started at Y & N in Sept. of 2016. and she enjoys being outdoors, running, golf & spending time with family & friends.

Jamie Arana

CSR PERSONAL LINES / RECEPTIONIST

Jamie graduated from BCHS in 1999 and Ozark Christian College in 2003. She then spent 3 years teaching ESL to college students in China. From the big kids, she moved to teaching Chinese and Korean kindergarteners in Nanjing, China for 9 years. She moved back to the United States in July of 2016, joining Y & N in July of 2017. Jamie enjoys reading and keeping in contact with friends around the U.S. and overseas. She also works in children's programming at Timewell Baptist Church, which she enjoys a lot. Jamie is on duty at the front desk to take payments, answer questions on your home and car policies and direct you to who you need to see or talk with otherwise.

Chad Yingling

ADVERTISING AND MARKETING / INSURANCE AGENT

Chad graduated from BCHS in 1998 then attended William Penn University in Oskaloosa, IA where he was a left handed pitcher for the Statesmen. Chad graduated from William Penn University with Bachelor Degrees in Environmental Sciences Biology and Pre-Professional Biology, and a minor in chemistry. Chad went on to attend Blessing-Rieman College of Nursing and graduated with a Bachelor of Science in Nursing. Chad worked as a Registered Nurse for 13 years before joining Y & N Agency in June of 2019. Chad is responsible for Y & N Agency's advertising and marketing. Chad is also a fully licensed Insurance Agent who can help with Personal, Commercial, Agricultural, Health, and Life Insurance. Chad loves spending time on the farm, hunting, fishing and spending time with his family and friends.

Nikki Robertson

CSR PERSONAL LINES / CROP AND FARM LINES / RECEPTIONIST
Email: nikki@ynagency.com

Nikki graduated Brown County High School in 1999. She then went on to Western Illinois University, where she earned a bachelor’s degree in Law Enforcement & Justice Administration. Nikki joined the Y&N Team as the CSR for Agricultural Insurance in 2022.  Nikki resides in Mt. Sterling with her two kids and three dogs. Nikki enjoys hiking, running, coaching her daughter’s softball teams, and spending time with her family.  



Jamie Arana

CSR PERSONAL LINES / RECEPTIONIST

Jamie graduated from BCHS in 1999 and Ozark Christian College in 2003. She then spent 3 years teaching ESL to college students in China. From the big kids, she moved to teaching Chinese and Korean kindergarteners in Nanjing, China for 9 years. She moved back to the United States in July of 2016, joining Y&N in July of 2017. Jamie enjoys reading and keeping in contact with friends around the U.S. and overseas. She also works in children's programming at Timewell Baptist Church, which she enjoys a lot. Jamie is on duty at the front desk to take payments, answer questions on your home and car policies and direct you to who you need to see or talk with otherwise.

Chad Yingling

ADVERTISING AND MARKETING / INSURANCE AGENT

Chad graduated from BCHS in 1998 then attended William Penn University in Oskaloosa, IA where he was a left handed pitcher for the Statesmen Baseball Team. Chad graduated from William Penn University with Bachelor Degrees in Environmental Sciences Biology and Pre-Professional Biology, and a minor in chemistry. Chad went on to attend Blessing-Rieman College of Nursing and graduated with a Bachelor of Science in Nursing. Chad worked as a Registered Nurse for 13 years before joining Y & N Agency in June of 2019. Chad is responsible for Y & N Agency's advertising and marketing. Chad is also a fully licensed Insurance Agent who can help with Personal, Commercial, Agricultural, Health, and Life Insurance. Chad loves spending time on the farm, hunting, fishing and spending time with his family and friends.
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